NO.10 After the first week of a two week training class, the instructor notices that there are four learners in Group A that are motivated and doing a great job in with the material. In Group B the entire group seems to be moving slow and not very successful with the material. Which of the following can the instructor do to continue the class?

NO.11 A student asks the trainer an intricate question. Which of the following should the trainer do to interpret the question?

NO.12 An instructor is delivering a computer training course. Which of the following is the BEST method for delivering the lecture that includes a presentation?

NO.13 During a computer software training class the projector fails. Which of the following should the instructor do FIRST?

NO.14 An instructor has a learner in the class that is struggling with the subject matter being presented. The instructor notices the learner making facial expressions. Which of the following will MOST likely help the learner with the material?

NO.15 Which of the following BEST describes the learner benefits of minimal note taking during an instructor led presentation or lecture?

NO.16 An instructor is preparing to deliver a course in leadership effectiveness. One of the exercises causes a concern. The instructor has conducted this type of exercise before and it generally has poor results. The BEST option for the instructor is to:

NO.17 Using every available feature of a computer-based graphic presentation is:

NO.18 A corporate trainer has their session recorded on video as a part of their evaluation. Throughout the video, the evaluator noticed that the trainer stood in front of the room throughout the entire session. The presenter MOST lacks which of the following methods of communication with learners?

NO.19 Which of the following is the MOST useful feedback for the curriculum in course evaluations? (Select TWO).

NO.20 Which of the following is an advantage to using the probing question type?

NO.21 Which of the following would BEST identify a need for additional explanation? (Select TWO)

NO.22 An instructor has almost finished discussing a new topic when a learner is observed making unusual facial expressions. The instructor’s BEST response is to:

NO.23 An instructor is teaching a course to learners with limited experience. During the course, one learner asks the instructor to further explain a concept that was just taught. Which of the following provides the MOST effective way for the instructor to respond? (Select TWO).

NO.24 The MOST effective technique for encouraging learners to interact and share ideas, while attaining the objectives of the course and developing learner confidence, is to facilitate a(n):

NO.25 After delivering a course and reviewing the course evaluations, the instructor notices that the majority of the learners reported having difficulty with a required course topic. Which of the following is the BEST way to handle this information?

NO.26 An instructor is explaining a topic and realizes that the learners seem confused. Which of the following approaches would BEST clarify the topic?

NO.27 During a virtual class the instructor has a learner that seems to be growing increasingly confused and now has questions that are distracting the rest of the class. Which of the following is the BEST course of action for the instructor to take?

NO.28 A few learners are eager to volunteer when questions are asked of the group; however, these learners consistently provide incorrect answers. Which of the following would be the BEST action for the instructor to follow in this situation?