NO.31 How does data quality impact the trustworthiness of Al-driven decisions?

NO.32 Which data does Salesforce automatically exclude from marketing Cloud Einstein engagement model training to mitigate bias and ethic…

NO.33 A financial institution plans a campaign for preapproved credit cards?
How should they implement Salesforce’s Trusted AI Principle of Transparency?

NO.34 A service leader wants use AI to help customer resolve their issues quicker in a guided self-serve application.
Which Einstein functionality provides the best solution?

NO.35 How does AI which CRM help sales representatives better understand previous customer interactions?

NO.36 A marketing manager wants to use AI to better engage their customers.
Which functionality provides the best solution?

NO.37 What is a sensitive variable that car esc to bias?

NO.38 Cloud kicks wants to develop a solution to predict customers’ interest based on historical data. The company found that employee region uses a text field to capture the product category while employee from all other locations use a picklist.
Which dimension of data quality is affected in this scenario?

NO.39 What is the most likely impact that high-quality data will have on customer relationships?

NO.40 Cloud Kicks wants to ensure that multiple records for the same customer are removed in Salesforce.
Which feature should be used to accomplish this?

NO.41 What are the three commonly used examples of AI in CRM?

NO.42 What is a possible outcome of poor data quality?

NO.43 In the context of Salesforce’s Trusted AI Principles what does the principle of Empowerment primarily aim to achieve?

NO.44 What is an example of ethical debt?

NO.45 Cloud Kicks implements a new product recommendation feature for its shoppers that recommends shoes of a given color to display to customers based on the color of the products from their purchase history.
Which type of bias is most likely to be encountered in this scenario?

NO.46 What are the key components of the data quality standard?