NO.11 The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

NO.12 What plugin offers consistent, good, clean data for the company names of vendors or manufactures?

NO.13 What information would you track for a configuration item (CI) versus an asset? (Choose two.)

NO.14 What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?

NO.15 Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)

NO.16 An asset is manually created from a purchase order before it has been shipped by the supplier. By default, the state of the asset is set to:

NO.17 Which of the following are functions of the model category? (Choose two.)

NO.18 During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?

NO.19 Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios?
(Choose two.)

NO.20 What original costs are involved in purchasing an asset and putting it into use? (Choose three.)

NO.21 Which of the following are valid contract states during a contract’s lifecycle? (Choose four.)

NO.22 What fields does the ServiceNow Content Service normalize or enrich? (Choose four.)

NO.23 What is the impact of a customer opting out of the ServiceNow Content Service for specific models?

NO.24 What information would you find on the Inventory tab of the Hardware Asset dashboard? (Choose three.)

NO.25 During hardware model normalization, a hardware asset is set to a normalization status of, “Partially Normalized”. What is the most likely cause?

NO.26 How could you quickly determine if you had the Hardware Asset Management (HAM) plugin installed on your instance?

NO.27 What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?

NO.28 What is the difference between ITAM personas and ITAM Roles? (Choose four.)

NO.29 When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)

NO.30 How can you automate the replenishment of stock levels?

NO.31 Stockroom C has seven Bluetooth keyboards with a total value of $630. The asset manager procures two more of the same model keyboards for $360 and adds them to Stockroom C.
When one of these keyboards is consumed, what is the value of the consumed Bluetooth keyboard?

NO.32 Configuration items (CIs) track what type of information? (Choose two.)

NO.33 What are the three tiers of Lifecycle Management? (Choose three.)

NO.34 Any normalization that has occurred on a model can be reverted by using this feature.