NO.39 A company wants to deploy services in a new cloud infrastructure. The cloud architect is helping the company design services and realizes that the company is having trouble because of a legacy, organizational structure. The company is seeing delays in service delivery.
What would be an organizational cause for these delays?

NO.40 A company has asked for your assistance in mapping the act of service termination into their service design process. They have created a list of the key components in the termination process.
What factor is outside of this process?

NO.41 An organizations runs as Internet-based software service. To remain competitive with newcomers to the same market, the organization is transitioning from their traditional annual software release model on a monolithic stack to a quarterly minimum release model using cloud.
To achieve this goal, in what technologies should the organization invest?

NO.42 In a hypothetical future scenario, a CEO wants real-time market sentiment and performance reports displayed on smart watches and neural-optical data implants of all C-level and E-level corporate employees.
The CEO also wants the corporation’s intelligent lighting system to change color depending on current sentiment and performance data. Currently the corporation has no real-time market reporting capability.
What emerging 3rd Platform technologies enable the desired capabilities?

NO.43 What key features do Web Scale infrastructure and applications share that contribute to their success?

NO.44 An organization is categorizing their existing services against service characteristics to determine how ready each one might be for the catalog. Part of this effort involves looking at the following three attributes for each service characteristic: considerations, benefits, and tradeoffs.
What attributes correspond to the following characteristics: Loosely Coupled, Idempotent, and Service Contract?

NO.45 What is a design consideration while terminating a service that can facilitate service improvements?

NO.46 An organization is using a public cloud provider for IaaS instances. The organization has developed and deployed a web application within these instances.
The organization wishes to formalize an SLA that includes the following terms pertaining to the public cloud provider:
– Respond to infrastructure outages within 4 hours
– Offer multiple availability zones
– Ensure that the application is accessible to global consumers 99.9% of the time
– Provide monthly billing reports
Why would the public cloud provider disagree with these terms?

NO.47 The CTO of a company has engaged your services to transform the IT department to run ono pre- assembled infrastructure. As the internal team lacks experience in this field, they are searching for simple infrastructure solution which IT can place in a single cloud layer on.
Which infrastructure solution would you direct them towards?

NO.48 A company is assessing the cloud maturity of their existing capabilities.
Which components should be analyzed to establish the baseline maturity?

NO.49 What is the most important goal of an IT transformation to the cloud?

NO.50 An organization will be deploying services in a new private cloud infrastructure. The organization has a strong enterprise and IT governance framework in place.
How will this framework likely be enhanced in the new cloud environment?

NO.51 A mobile company has processes in place for service support. One process facilitates collaboration and is a placeholder for functional requests; another process contains metadata on systems, network, and software.
What types of processes are these?

NO.52 An IT organization has hired you as a cloud architect to assist them in planning for cloud services.
Your first goal is to help the IT organization categorize existing services against service characteristics.
You have provided a table that shows common service characteristics and their attributes for considerations, benefits, and trade-offs.
The following attributes from the table have been identified:
– Consideration standardized service contracts and metadata definitions
– Benefit: development and implementation cost reduction
– Tradeoff: very finite capability
What characteristics correspond to the identified attributes?

NO.53 A cloud service provider (CSP) has just delivered a presentation to your organization. The CSP emphasized the flexibility of their service offering and how they could easily accommodate the post- provisioning customization that your organization seeks.
During the ROI part of the presentation, the CSP explains how their use of automation and orchestration tools would streamline the execution of post-provisioning tasks. They did not, however, estimate the cost savings to your organization. You are helping to prepare an initial justification report for senior management.
How would you categorize the non-financial benefits of automation and orchestration tools?

NO.54 An IT organization wishes to adopt ITaaS to offer services to customers.
What should the organization consider when designing services?

NO.55 A semiconductor company has multiple processor divisions that are determining the best chargeback model to fund their various development efforts.
The chargeback model should reflect the primary business drivers: agility and fast provisioning. Because of high profitability of the divisions, cost is a secondary consideration. Additionally, the business prefers to be charged on provisioned resources or resource usage.
What type of chargeback model should be used to achieve these goals?

NO.56 An IT organization is transitioning to cloud services to support an ITaaS model. The CIO has informed their directors that IT must be managed like a business.
What must IT do to meet this strategic goal?

NO.57 A company that provides cloud services has operation processes in place for service delivery.
The following information is desired:
– Measure consumption against available resources
– Track usage thresholds
– Produce usage trending reports
What type of process would provide this information?

NO.58 Based on the recommendation of a cloud architect, an enterprise placed some sensitive data in the public cloud and implemented security mechanisms to protect this data. Recently, the public cloud provider’s systems had a security breach.
The enterprise was not concerned because they felt their data had been completely protected. All of the services housing the data are protected by an intrusion prevention system (IPS) application, and no alerts were generated by the system. The cloud provider’s logs show that the enterprise’s services were not accessed or copied.
How did the enterprise protect its data?

NO.59 A large IT organization has committed to transition to ITaaS.
What should be the goal of an IT organization when adopting this model?

NO.60 An organization is deploying services in a private cloud. Consumers are calling IT because they are seeing performance issues within the deployed services.
How should IT troubleshoot and identify these performance issues?

NO.61 A company is considering transitioning to ITaaS. During an exploratory discussion, a potential stakeholder asks for clarification on the key difference(s) between traditional IT services and a cloud services.
What is the correct response?

NO.62 You have been asked by a company to help drive IT efficiency, focusing specifically on direct, short- term activities.
What would you recommend?

NO.63 You are responsible for building Service Level Agreements (SLAs) for your company.
When building them for the service lifecycle of a cloud application, what should you consider?