NO.109 Which best describes the Salesforce Automation feature “Contact Roles” ?

NO.110 CORRECT TEXT
What can a user with a Chatter External User profile do?

NO.111 Universal Containers is using the Lightning Service Console for managing cases and wants to add a softphone to enable click-to-call capability.
Which three configurations are needed for the softphone to work in Salesforce? Choose 3 answers

NO.112 CORRECT TEXT
Why would you use a Funnel chart?

NO.113 UC implemented new quoting functionality for sales representatives and needs to enable the same functionality for its partners. How can this be accomplished?

NO.114 The Cloud Kicks pipeline and forecasting reports are inaccurate because sales representatives are creating opportunities after they are already closed/won. The VP of Sales wants visibility on how often the sales representatives are creating opportunities like this. Which two solutions should the Consultant recommend?
Choose 2 answers

NO.115 A Sales Cloud implementation at Universal Containers requires a global design that involves multi-currency, multi-language, region-specific sales processes and workflows. Which factor is important for optimizing user adoption? Choose 2 answers

NO.116 Sales management at Northern Trail Outfitters (NTO) wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers. What solution should a consultant recommend to help product managers engage in sales deals?
Choose 2 answers

NO.117 CORRECT TEXT
You have 20,000 leads you want to add to Salesforce. What is the best tool to use?

NO.118 Cloud Kicks maintains two lines of business: individual sales and franchise sales. The sales cycle for franchise sales is more complex and involves more stages than the individual sales cycle.
Which three actions should the Consultant recommend to create a solution? (Choose three.)

NO.119 The VP of Sales at Cloud Kicks wants to provide options to sales representatives for changing Account or Contract details for a created order.
Which two conditions should the Consultant consider to meet this requirement?
Choose 2 answers

NO.120 Cloud Kicks has a complicated sales process. Sales reps often have difficulty deciding when to move opportunities through various stages.
Which solution should the consultant recommend?

NO.121 A consultant has completed the Build and Validate phases of a Sales Cloud implementation at Cloud Kicks.
Which step should the consultant complete next?

NO.122 The Cloud Kicks sales team collaborates on Opportunities, which helps the team succeed and close more deals. What should the Consultant configure to allow contributing sales team members to share in the revenue from closed Opportunities?

NO.123 What is the Capability of Chatter Files? Choose 2 answers

NO.124 Which of the following can be synced with Salesforce for Outlook? (Select all that apply)

NO.125 Cloud Kicks wants to utilize Opportunities to report and track subscriptions to its “Shoe of the Month” club. Subscribers can pay in full (all at one time), weekly, monthly, or quarterly. Which solution should the Consultant recommend to meet Cloud Kicks’ need?

NO.126 The Service Manager at Universal Containers wants to improve the adoption of public Knowledge Articles and has decided to review published articles that have NOT been updated in the last 90 days, so that out-of-date articles can be refreshed. Which solution will allow the Service Manager to see the articles that need to be reviewed?

NO.127 Which of the following describes the Stage field?

NO.128 Universal Containers is following a traditional waterfall project delivery methodology. The analysis phase is complete with the sign-off of the requirements. What action should a consultant take to minimize changes in scope during the design and build phases? Choose 2 answers

NO.129 UC needs to show a dashboard with forecast by product family with quotas. What solution should consultant
recommend?

NO.130 Cloud Kicks wants to boost importance of its sales stages and its role in the company’s sales methodology.
Cloud Kicks also wants
to enhance precision of its sales forecast.
Which 2 steps should be taken to ensure the Sales process is mapped to meet the requirements?
Choose 2 answers
Assign appropriate sales stage.

NO.131 Assuming a private sharing model for opportunities, what would you recommend to make it easier to work with sales operations and marketing when trying to close a deal at UP?